How Our Terms Are Applied
A set of terms is only worth reading if it tells you what actually happens when something goes wrong. So we keep ours attached to the thing you are doing: the wallet, the bet slip, the table, the account itself. When you tap deposit and send
-
1
money from bKash, Nagad or Rocket, the amount you name is the amount we credit. If a transfer lands short or gets stuck with the wallet operator, the record on your account is what we work from, and support will ask for the wallet transaction ID
-
2
before anything moves. Three things sit under every rule here. First, your account is yours alone: one account per person, correct name, correct date of birth, and details that match the wallet you pay with. Second, sportsbook and casino rounds settle only when the provider confirms
-
3
them. A cricket market on BPL Night Match and a hand of Roulette Express both follow the same confirmation rule, and a bet we cannot confirm does not stand. Third, access is never automatic. Whether you can open an account, deposit or play depends on the
-
4
law where you live and on eligible regions, and we may have to close or restrict an account where local rules require it. We can update these terms when the product changes or the law shifts. The version live on this page is the one that
-
5
applies, and material changes are flagged on your account before they take effect. If a clause is unclear, write to support and we will point you to the section.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.